Support! We’re Happy to Help

MailPoet offers support via email from Monday to Friday. To read about what our support covers, please check the support policy here.

The Knowledge Base

There are excellent tutorials, guides, and articles in our Knowledge Base to help you out. You can find the answers to most of your questions there!

Illustration of birds sitting in a basket.

Support for paying customers

Premium customers with a paid subscription can contact us through the Contact Form for Paying Customers.

Pre-Sales and Billing

If you have any questions before purchasing one of our plans or related to payment/billing of your existing subscription, use our dedicated contact form for that.